Follow the directions on your DSL modem guide carefully. If you encounter problems in making a connection to the Internet, please unplug your modem from all connections including power, and repeat the installation. If that does not fix the problem, please contact us.
Please select your modem model number (link will open a new browser window):
CT507 >>
CT5071 >>
CT5621>>
CT5621T (current shipping version) >>
Birch currently offers four online tools that help you get the most out of your Birch products and services. The links available to you are displayed above. Other than My Account/eBill, online tools pertain to specific Birch products. My Account/eBill Pay and view your invoice online, eschedule Autopay, manage your follow me services and more. Available to all Birch customers.Find out more about My Account/eBill here. Email View and manage your emails online, from any computer connected to the internet. Requires Birch broadband Internet service. Find out more about Birch broadband Internet services here.. Voicemail Manage your voicemails, greetings, new message alerts online. Requires Birch Unified Messaging. Find out more about Birch Unified Messaging here..