You should have received a letter from Birch Communications, regarding the transfer of your phone and Internet services from Ernest to Birch. This letter outlines the changes and improvements to your service. The letter may be viewed in PDF format here
. Please contact Customer Service
with any questions.
If you had previously signed up for online bill pay with Ernest, and wish to sign up for Birch online bill pay, you may do so after you receive your first invoice from Birch -- which will have your new account number. Once you have received your first invoice from Birch, you may click here to enter MyAccount.