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Birch Digital Voice Mail

Birch Digital Voice Mail brings together your voice mail, email and online-anywhere access into one powerful tool for your business.


Digital Voice Mail means your e-mail inbox is transformed into a total communications center. Manage your voice mails and faxes the same way you manage your e-mail messages - you can listen, view and forward anywhere, anytime.

Message Alerts -- powerful tools to stay in touch with your customers and business contacts, no matter where you are:

  • Email Alert - New voice mail and fax messages are forwarded to your current email account.

  • Listen to your voice mails on your PC, and manage your voicemail just like your email anywhere at .

  • Voicemail Auto-Forwarding - Automatically forward voice mail recordings to any email address as soon as they arrive as .wav file attachments. Listen to your voice mails using any standard PC audio player.

  • Forwarding Voicemails - Allows you to forward voice mails to another Birch Digital Voice Mail subscriber or email them to anyone as a .wav file attachment.

  • Manage your messages from any Internet-enabled PC - Allows you to listen to your messages and view faxes online. You'll be able to quickly set up and change your active greeting, forward your messages, and more.

  • Mailbox extensions - Your extensions can connect and direct callers to leave messages with different departments or persons. Set up multiple extensions with unique security passwords, greetings and customizable settings.

Advanced Mailbox Settings - quick and easy tools that allow you to get to your messages whenever and wherever you need them.

  • Skip PIN - When accessing your mailbox from your own telephone you are not required to enter your PIN. If you want or need the added security of a PIN, you control whether or not this function is enabled.

  • Fast login. - To allow you faster entry to your messages when calling from your mail telephone number, fast login does not require you to enter your full telephone number.

  • Auto-Play Voice Mail - to quickly access your messages, this setting automatically plays your new voice mail, rather than taking you through the main menu options.

  • Caller Transfer - this option allows callers to be forwarded to another number if they want to try to reach someone else rather than leave a voice mail with the person they are calling. Ideal for businesses with receptionists or front desks.

Greetings - Advanced, customizable greetings will play to your callers who are forwarded to your voicemail. You will have the option of configuring a wide array of greeting options to meet your needs.

  • Personalized Greeting. - This will play a fully recorded greeting. You can record this greeting from your PC or handset.

  • Extended Absence Greeting. - This option is ideal for times when you are not at home, or are out of the office and need your callers to know there will be a period of time before you will receive their message. This also allows you to set your greeting to block messages from being recorded into voice mail during your absence.

  • Group Mailbox Greeting. - This will allow you to play the same message across all your mailboxes, followed by the individuals mailboxes customizable greeting.

  • System Greeting. - Plays the normal system greeting with no identifying information.

  • System Greeting with Number. - This plays the normal system greeting with your full telephone number.

  • System Greeting with Name. - This plays the normal system greeting with your personalized, recorded name.


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