Special and related sections
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What is Birch doing to protect me from computer viruses?
How do I report SPAM?
How do I pay my bill online? (and other billing questions)
Why is Birch billing me for calls made through another carrier?
Why is Birch asking me for an Access Code?
Miscellaneous questions
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How far does Birch's service area extend in each market?
Where can I learn about area codes?
What are all of these taxes on my bill?
Answers
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How far does Birch's service area extend in each market?
We provide services in most areas shown on our products map. We offer a variety of packages available for your
business
and your
residence
.
You can also
contact us
for more information or to place an order.
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Where can I learn about area codes?
For
area code maps
, visit the Web site for the North American Numbering Plan (http://www.nanpa.com). NANP is the numbering
plan for the Public Switched Telephone Network in the United States and its territories, Canada, Bermuda, and many Caribbean nations.
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What are all of these taxes on my bill?
The government makes all phone companies collect taxes — no matter which carrier you use. The only difference is that, unlike
other carriers, Birch provides more detail on your bill as to exactly where those taxes originate. Line by line, it may look like
you're paying more taxes, but you're not. You just know more about where your money goes.
For a brief explanation of some of the taxes and surcharges you may see on your invoice, please choose the appropriate state from
the drop-down menu in the box to the right.
If your state isn't listed or if you need additional assistance, please feel free to contact our friendly Customer Service folks at
1-888-77-BIRCH (1-888-772-4724)
.
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