Press Releases

    Birch Communications Achieves Platinum Level as Polycom Choice Partner

    Posted by

    Oct 27, 2014 6:00:00 AM

    Birch Broadens its Expertise in Implementing Unified Communications and Collaboration Solutions in Complex Customer Environments


    Atlanta – October 27 2014 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses, today announced it has been named a Platinum Level Polycom Choice Partner by Polycom, Inc. (Nasdaq: PLCM). Now organizations seeking to invest and implement world-class collaboration solutions can turn to Birch for customized solutions that address their unique needs.

    Polycom’s award winning Choice Partner Program emphasizes skills development, specialization, and other value added activities. The Platinum Level indicates that Birch has invested and enhanced its technical expertise and go-to-market offerings, especially its TotalCloud PBX service, formerly known as TotalCloud Phone System. In accordance with the program’s exacting standards, Birch has acquired the expertise to assess, develop, install and offer ongoing support to a variety of customer environments across industries.

    “Birch is committed to meeting the increasingly complex needs of its customers,” said Chris Ramsey, senior vice president and chief sales officer at Birch.

    “Becoming a Platinum Polycom Choice Partner is in line with our efforts to be our customers’ trusted advisor. In addition to our investments to achieve Platinum Level Polycom Choice Partner designation, we also continue to provide turnkey onsite setup as part of our onboarding process for new customers,” said Chris Aversano, executive vice president and chief operations officer at Birch.

    “The Polycom Choice Partner Program gives customers the confidence that, by choosing Birch and Polycom, they’re selecting a world-class team that will address their total communication and collaboration needs, which is important given today’s increasingly competitive marketplace,” said Shawn Puddester, Polycom vice president, North America Sales, Global Cloud & Service Provider.

    Birch became a Polycom Choice Partner following its July 2014 acquisition of Cbeyond.

    Polycom Choice Partners are part of the Polycom Partner Network, a diverse group of organizations who embrace and extend Polycom's open, standards-based video collaboration solutions, and together deliver the most complete collaboration solutions available to more than 415,000 Polycom customers. Through the Polycom Partner Network, technology providers, ISVs, solution advisors, integrators, service providers, and other valued partners can easily address the multi-faceted needs of today’s organizations that are using face-to-face video collaboration to improve productivity, engagement, time-to-market, business continuity, as well as for unique applications across various vertical industries.


    About Birch

    Birch Communications, Inc. is a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses. Our services comprise voice, network, cloud and IT services in all 50 U.S. states, Washington D.C., Canada and Puerto Rico. For more information visit or follow Birch on, and

    POLYCOM®, the Polycom logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners.


    Media Contact:
    Birch Communications, Inc.
    Helga Ojinmah
    Senior Manager, Public Relations



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