Press Releases

    Birch Enhances TotalCloud® PBX Product

    “Bring your own device” handset flexibility, backed by award-winning customer care

    Atlanta – April 6, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, announced today that it has enhanced its TotalCloud® PBX product to allow customers to use their own SIP-compliant handset devices.  This new option gives customers the freedom to choose the right handset to meet their individual needs.

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    Birch Sponsors Cherry Blossom Festival in Macon, Ga

    Continues a long tradition of supporting the Macon, Ga community 

    Atlanta – March 30, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, announced today its lead sponsorship of the 2015 Cherry Blossom Road Race that was held on Saturday, March 28, 2015 in Macon, Ga. 

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    Birch Enhances Service Delivery Capabilities

    Company Mobilizes New Order Processing Resources to Support Growth  

    Atlanta – March 23, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, announced today that it has invested in additional management and order processing staff and new system enhancements for its Service Delivery operations to continue its focus on the customer experience from order entry to completion. 

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    Birch to Exhibit at 2015 Channel Partners Conference and Expo

    Partnering for success selling Birch Hosted and Managed Solutions.

     

    Atlanta – March 16, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses, announced today it will participate in the Channel Partners Conference and Expo, March 16 -18, 2015 at the Mandalay Bay Resort and Casino in Las Vegas, NV.  Birch will highlight its enhanced TotalCloud® PBX offering at booth #750

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    Birch Promotes Marty Turner to VP of Engineering

    Proven technology leader to drive continual innovation of Network and Cloud services

     

    Atlanta – March 9, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses, announced today the promotion of Marty Turner to Vice President of Engineering.   

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    Birch Unveils Optimized Self-Service Portal

    Technology improvements allow customers to easily manage select services online

    Atlanta – March 2, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, today announced that it has released an enhanced version of its online customer portal – BirchConnect.  This customer tool now includes a more intuitive user interface and additional functionality that enables customers to better manage their voice, data, cloud and IT services in real-time from a computer, tablet or mobile phone.  

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    Birch Backs FCC Net Neutrality Decision

    Open Internet Approach Preserves Equal Access for Consumers and Small Businesses 

    Atlanta – February 27, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, today announced that it supports the February 26, 2015, FCC decision to adopt strong, sustainable rules to protect the open internet.  The historic vote culminated with the FCC passing Title II Net Neutrality Rules applying to both wired and wireless internet connections, officially classifying broadband Internet as a public utility.   

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    Birch Enhances TotalCloud® PBX Product

    Latest product offering expands premium features and plans

    Atlanta – February 24, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, today announced it has enhanced its TotalCloud® PBX product offering by adding more premium features and scalable plan options, all at a significantly lower cost.

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    Birch Announces Technology Donation to Metro Atlanta Task Force for the Homeless

    Technology donation will be used to help facilitate job skills training 

    Atlanta – February 16, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT-services to small, mid-sized, enterprise and wholesale businesses, today announced that it has donated more than 50 laptop and desktop computers to the Metro Atlanta Task Force for the Homeless.  The donation will be used at the organization’s Peachtree-Pine shelter, one of the largest homeless shelters in Atlanta. 

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    Birch Earns Prestigious “Center of Excellence” Recognition

    Company achieves service excellence award for the third time.

     

    Atlanta – February 9, 2015 – Birch Communications, Inc., (“Birch”) a leading technology service provider of IP-based communications, broadband, cloud and IT services to small, mid-sized, enterprise and wholesale businesses, today announced it has for the third time been certified as a “Center of Excellence” by BenchmarkPortal for 2014. The “Center of Excellence” recognition is one of the most prestigious awards in the customer service and support industry. 

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