Business Communication, More than Just a Phone

Support your entire workforce with hosted communications and embrace collaboration from any device - anywhere.

Finally, Technology Meets You Where You Are


Gone are the days where business would operate at peak performance from one office using only basic voice communication. Hosted communications put the end user in control allowing them to place a call from any device.

Engage in video conference calls with screen and file sharing across your organization and even externally with a simple web link using My Room meeting space. Instant message, group chat and see availability throughout the entire organization, from any device.

Moving to the Cloud is a Smart Business Decision

Simple “find me/follow me” functionality that will simultaneously ring all devices or even make an outbound call from smartphones without sharing your private phone number – all from the app, TotalCloud PBX Hub.

Auto attendant, receptionist console, and advanced routing demystify the task of getting connected to your most important contacts, ensuring calls are answered quickly and get through to the right person, regardless of location.

Easily setup inbound calls to default to mobile solutions providing immediate an immediate backup solution. Should a larger outage occur, the redundant system transparently transitions for continuous connectivity.

Thanks to the Customer Enablement Team you can expect white-glove onboarding which includes an engineer-reviewed design to meet your specifications, a single point of contact through onboarding and a training program for your organization.

The managed solution includes the security and software updates required to protect against the newest types of intrusions and attacks, reducing the need to hire outside consultants or risk the security and cost liability.

No capital outlay is required because handset rental options are available. If your business prefers CapEx, Birch offers the option to purchase handsets. In some cases, you can even bring your own devices (BYOD).

Quickly scale by adding new seats, phones, and other communication devices are "plug and play." Reduce to a single provider by managing all UCC from a single platform, all on one invoice – plus, make one phone call to solve any problem.

All seats include Unlimited local and domestic long distance* increasing consistency from month-to-month on the invoice and eliminating restraints on your business due to arbitrary limits on restrictive plans.

Premier Onboarding Experience


We understand that moving from another provider or away from your on-premise solution seamlessly is vital to your business.

To give you the best possible experience we won’t just ship you phones and leave your team to install and learn the system. We have added a layer of customer enablement specialists for white-glove onboarding which includes step-by-step migration of your services, installation and even a training program for users and administrators. This SmartStart program is an exclusive benefit of TotalCloud PBX.

Guaranteed Service Levels

Focusing on your business means we are focusing on providing quality communications solutions, and when we bundle BirchLink access products, we include robust SLAs and performance guarantees - 99.99% availability, packet loss, latency, and jitter

Learn More About BirchLink

Can we help you design your communications solution?

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