Allows you to put one caller on hold, dial another caller's number, then link all three calls together.
Allows you to reject calls from selected incoming numbers by creating a call screening list. Callers who are on the list hear an announcement and the call is terminated.
Enables you to have incoming calls forwarded to a different telephone number within or outside the local calling area.
If your business has more than one line, Call Hunting automatically transfers inbound calls from a busy line to the next number available to handle the call.
Enables you to call the last call received, whether or not the call was answered or the number is known.
Provides a distinctive ringing pattern (short, long, short), for up to six specific numbers on a screening list.
Enables you to initiate an automatic trace of the last call received.
Notifies callers of an incoming call so they can place the first call on Hold while answering the second call. Also available with Call Forwarding/Don’t Answer.
Name and number delivery with Anonymous Call Rejection and Call Waiting Caller ID.
Enables two or three phone numbers to share one line. A unique ringing pattern is provided for each number.
Pooled across all of your business lines.
Allows you to transfer up to six phone numbers on a screening list to another number.
Automatically redials the last number attempted.
Allows two-digit dialing to reach frequently called numbers (local or long distance).
With Birch, get free local calling.
Other phone companies charge high per minute rates for Local Toll calls. With Birch, they're free. Sometimes referred to as regional toll, shorter distance or local long distance, Local Toll calls are further than local calls but shorter than long distance calls. They may be in your area code or in a different one - across town or in the next county.
Set a greeting for when you’re out of the office for an extended period. You can also set a greeting to block messages from voicemail during your absence.
Allows you to play the same message across all your mailboxes, followed by the individual mailboxes customizable greeting.
A fully recorded greeting from your PC or handset.
A low monthly charge and no additional equipment required. Your extensions can connect and direct callers to leave messages with different departments or persons. Set up multiple extensions with unique security passwords, greetings and customizable settings.
• Choose from 1 to 4 mailbox extensions per line
• Easy-touch navigation with voice prompts
• Remote and *98 access
Manage your customized greeting, extension mailboxes and more online.
Plays the normal system greeting with no identifying information.
Plays the normal system greeting with your personalized, recorded name.
Plays the normal system greeting with your full telephone number.
If something goes wrong with your inside wiring or jacks, you’re normally responsible for the repairs yourself. With Birch Inside Wire Protection, you’re fully covered.
Inside Wire Protection does not cover replacement or repairs to your telephone equipment and is not available with PBX.
This setting automatically plays your new voicemail, rather than taking you through the main menu options.
Forward callers to another number rather than have them leave a voicemail. Ideal for businesses with receptionists or front desks.
Voicemail and fax messages are forwarded to your current email account.
Allows faster access to your messages when calling from your mail telephone number without requiring you to enter your full telephone number.
Allows you to forward voicemails to another Birch Digital Voicemail subscriber or email them to anyone as a .wav file attachment.
Your extensions can connect and direct callers to leave messages with different departments or persons. Set up multiple extensions with unique security passwords, greetings and customizable settings.
Listen to your messages and view faxes online. Quickly set up and change your active greeting, forward your messages and more.
Accessing your mailbox from your own phone doesn’t require entering your PIN but if you want the added security of a PIN, you control whether or not this function is enabled.
Automatically forward voicemail recordings to any email address as .wav file attachments. Listen to your voicemails using any standard PC audio player.
Manage your voicemail just like your email.