Support Center

Welcome to the Birch Support Center. This is your starting point for any information and support you may need.


Customer Care

Have a Question About Your Birch Services? If you’d like to speak with someone about your account, call us at


Tech Support

Having a technical problem? If you’re experiencing an issue with your account and need immediate help, call us at 1-866-424-5100.


Save time by signing up for AutoPay now. There are two easy ways to sign up:

Just sign in with your username and password and you can easily set up an automatic check payment.

MyAccount   or  BirchConnect 

For AutoPay please fill out the appropriate form below and print it. You can then mail it, fax it or scan and email it to
(Formas españolas se pueden encontrar en la página dos.)

Checking AutoPay or Credit Card AutoPay